Serve as the primary point of contact for assigned strategic accounts, fostering deep and trusted relationships with key stakeholders.
Develop and execute account plans to drive revenue growth by identifying upsell and cross-sell opportunities within your portfolio.
Partner with clients to understand their business challenges and objectives, proactively offering solutions that align with their needs.
Conduct regular check-ins and review sessions to ensure client satisfaction and engagement.
Work closely with the enterprise sales team to execute account strategies, align on revenue goals, and maximize opportunities across the client base.
Partner with the Customer Success team to monitor account performance metrics, such as platform adoption, customer satisfaction, and renewal rates.
Collaborate with marketing, product, and customer success teams to deliver a seamless client experience.

3–4 years of experience in account management or sales roles, or 5+ years in customer success with a strong focus on strategic account growth
Previous experience managing a revenue-related quota is essential.
SaaS experience is required, with a demonstrated understanding of the complexities involved in managing enterprise accounts and delivering tailored solutions.
Proven success in growing existing accounts through upselling and cross-selling, ideally in a consultative sales environment.
Experience using Salesforce and other CRM platforms to manage accounts and track performance.
Fluency in French.

Senior Account Manager

Key skills