Senior Site Reliability Engineer

Role Overview

• Ensure the reliability, availability, and performance of our systems by implementing SRE best practices
• Develop and maintain comprehensive monitoring and alerting systems using tools such as Prometheus, Grafana, ELK stack, etc.
• Manage incident response and root cause analysis for production issues
• Conduct postmortems to learn from failures and drive continuous improvement in the system’s reliability
• Continuously monitor and optimize the performance of cloud infrastructure to ensure efficient resource utilization and cost-effectiveness
• Automate routine tasks and processes to reduce manual intervention and increase efficiency
• Analyze current system capacity and plan for future growth to ensure the infrastructure can scale with increasing demands
• Define, measure, and monitor SLOs and SLIs to ensure that services meet their reliability targets
• Work closely with engineering, and product teams to provide feedback and suggestions on new architectures, ensuring they meet reliability and performance standards
• Develop and maintain comprehensive documentation for architecture, infrastructure, and troubleshooting processes.
• Provide on-call support to ensure the continuous availability of our applications and infrastructure
• Ensure that systems meet security and compliance requirements, performing regular audits and assessments based on the internal security team’s guidelines
• Stay current with new technologies and industry trends, evaluating their potential impact on our infrastructure and reliability practices

Requirements

• 6+ years of experience as a SRE, DevOps or in a similar engineering role, with a focus on reliability principles and practices
• Strong hands-on experience working with Kubernetes (AWS EKS preferred)
• Strong hands-on expertise in Terraform
• Extensive experience working in multi-region and multi-account AWS setup
• Strong experience with monitoring and logging tools such as Prometheus, Grafana, Elasticsearch, and Kibana.
• Strong experience deploying, maintaining and troubleshooting scalable distributed components in microservice-based architecture
• Experience researching, troubleshooting and improving customer critical requests related to latency, availability and performance issues
• Ability to quickly troubleshoot complex issues related to infrastructure
• Proficiency with incident management tools such as PagerDuty, Opsgenie, etc.
• Familiarity with CI pipelines and tools (Github Actions preferred)
• Experience working with GitOps practices and CD tools (ArgoCD preferred)
• A proactive approach to identifying and resolving issues independently with a strong problem-solving attitude
• Excellent communication and collaboration skills to work effectively with cross-functional teams

Tech Stack

• AWS
• Cloud
• ElasticSearch
• Grafana
• Kubernetes
• Prometheus
• Terraform

Benefits

• Flexible work arrangements