Manages people who help teams to understand user behaviours, needs and motivations
Gathers, evaluates and has a solid understanding of customer use cases
Maintains close contact with customers to gain a sense for where the market is heading
Aligns/coaches the team to ensure customer needs are met
Shares research findings with the business via the team
Leads the User-Centred research process
Oversees the testing of design solutions to check they solve problems for users
Coaches researchers in technical skills

6-8 years of experience
Bachelor's or Master's degree in a design subject (Psychology, UX, HCI, Product Design, Design, Graphic Design, etc discipline) is preferred, but not required.

Lead UX Research

About this role