Local Authority Account Manager

Role Overview

• Manage Customer Database: Oversee the database, managing enquiries and dealing with queries
• Prospecting: You are expected to put some time aside each month for prospecting, find new clients and building new relationships.
• Project Platforms: Review council platforms and seek out quotation opportunities
• Tender Applications: Be thorough in completing these, looking for all pricing opportunities
• Objectives: Work to agreed objectives, these are designed to push your comfort zone
• Trade Shows: Attend trade shows & events, be the face of Green-tech at these shows & organise meetings
• Collaborative: Work together with other departments to ensure the company goals are achieved
• Price Reviews: Carry out regular price reviews of your accounts to ensure maximum profitability
• Training: Look for training opportunities to enhance skills for personal development & to be successful
• Company Vision: Support the strategic aims of the company to achieve continued growth
• Customer Focus: Be customer driven to ensure the best possible service is provided at all times
• Market Feedback: Ensure that market and competitor activity is shared with the wider sales team
• Complaints: Ensure that you involve your sales manager in complaints & follow our complaints procedure
• Customer Meetings: Plan your customer visits for business development through face to face and teams
• System Management: Ensuring SAP is kept up to date, stock is checked and follow established processes
• Customer Relationships: Continue to build customer relationships & seek new opportunities within these
• Share Success: Contribute in monthly sales catch ups, share your success with our team
• Process: Ensure that our sign off procedure is followed to work within our ISO standards

Requirements

• Excellent communication skills
• High level of experience with SAP B1 & Microsoft office
• Highly organised
• High level of attention to detail
• Able to work under pressure
• Account management

Benefits

• Health insurance
• 401(k) matching
• Flexible work hours
• Paid time off
• Remote work options