Driving at the “Why”: Digging into feature requests to understand the underlying business problem and proposing solutions that address root causes
Rapid Discovery & Prototyping: Using tools, including AI where appropriate, to create logic flows and wireframes that align stakeholders and engineering quickly
Storytelling & Context: Providing clear context on customer needs so engineering teams understand the real-world impact of their work
Dynamic Decision-Making: Adjusting product direction based on data, usage insights, and customer feedback, while making informed trade-offs
User Behaviour Analysis: Using tools such as the License Management App (LMA) and usage data to identify where users find value and where they encounter friction
Implementation Partnership: Working closely with customers to resolve logic challenges and ensure new features deliver measurable value

4+ years of experience in a technical Product Management, Product Owner, or Sales Operations role within a B2B SaaS environment
Proven track record of delivering solutions or managing applications on the Salesforce platform
Experience in Staffing/Recruitment, or have worked in a related role such as Business Analyst or Sales Operations within a staffing technology context
Salesforce expert, with a strong understanding of Objects, Flows, APIs, and the AppExchange ecosystem
Comfortable using AI tools to support your workflow, from shaping requirements to visualising product logic
Prefer a data-led, adaptive approach to product strategy rather than rigid long-term planning
Communicate clearly and directly, and can translate customer problems into structured product requirements
Track record of delivering in fast-paced environments and taking ownership of outcomes

Product Manager

Key skills