Key skills
CSales
About this role
Role Overview
- Lead solution architecture for high-impact, multi-year managed service deals
- Own solution integrity across scope, cost, and delivery alignment
- Map client requirements to GDS offerings using standardised services
- Build and validate cost models aligned to deal margin expectations
- Create clear, structured solution designs and supporting artefacts
- Engage from early qualification through to final proposal and handover
- Ensure GDS services are positioned early and consistently in deals
- Influence clients and stakeholders confidently, including C-level clients
- Collaborate with sales, delivery, and finance to drive alignment and sign-off
- Identify risks, gaps, and differentiators early in the sales process
- Design solutions aligned to Service Management platforms
Requirements
- 6+ years’ experience in service management and presales
- Strong understanding of Service Management practices (process, governance, operating models)
- Strong commercial awareness and ability to build viable solutions
- Confident engaging senior stakeholders, including C-level
- Clear understanding of sales cycles and deal lifecycle
- Ability to explain complex concepts in simple business terms
- Self-driven with strong ownership and delivery focus
- ITIL 4 Foundation (Nice-to-Have)
- Experience with managed services or MSP models (Nice-to-Have)
Benefits
- Flexible working hours
- Professional development opportunities