About this role

Manage day‑to‑day supplier relationships and deliver excellent customer service via phone and email.
Act as the link between suppliers and the Aviation Supply team to support accurate and timely fueling information.
Resolve Accounts Payable queries in collaboration with the Costa Rica AP team.
Review E‑status items and ensure invoices are processed and paid within agreed terms.
Support Credit Control with information and resolution of account queries.
Work with the Tax team to address internal and external tax‑related issues.
Follow up on reconciliation matters and ensure all required actions are completed.
Maintain clean supplier accounts and contribute to efficient cash flow and billing accuracy.

Strong organisational skills and the ability to prioritise effectively.
Proven experience delivering high levels of customer service.
Excellent written and verbal communication skills.
Strong IT skills, including proficiency with Microsoft Office.
Ability to input data quickly and accurately with a high level of attention to detail.
Oracle experience (preferred, not essential).
Experience in a similar SRM, AP, or financial operations role (1+ years preferred).
Russian language skills (preferred, not essential).

Manager, Supply Relationship – EMEA

Key skills