Lead our expansion efforts in named set of existing accounts by connecting at the level of CXO’s
Participate in Value Engineering and Centres of Excellence exercises in large accounts
Work closely with clients, generating new opportunities and closing deals in existing accounts
Drive high engagement and demonstrate value realization & ROI of SHIELD through Executive Business Reviews
Collaborate effectively with Sales, Engineering, Business Development, Marketing, and Product teams on a day-to-day basis to create a new business opportunity
Proactively identify and resolve account success blockers
Hands-on troubleshooting and debugging to ensure timely and professional resolution of technical challenges

5+ years of SaaS Enterprise Sales and /or Account Management experience with large enterprise accounts with a proven ability to create a new opportunity
Hands on experience and good knowledge in SDK, HTTP, JavaScript, RESTful APIs, JSON, OAuth and SQL is a Plus
Strong executive presence and ability to develop executive-level (CxO) relationships and lead strategic initiatives with customer
Communication Skills: Excellent verbal/written communication skills are crucial, as you will need to convey complex information in a clear and concise manner to clients/ internal stakeholders and develop a good understanding of clients’ business goals, monetization strategies, performance metrics and support sales team to increase revenue & strengthen client relationships
Problem-Solving Ability: You should be adept at identifying issues and providing effective solutions to ensure client satisfaction and campaign success
Proactivity: Taking initiative is key in this role, whether it’s spotting new opportunities or addressing potential issues before they escalate
Team Collaboration: While you’ll be managing, working closely with cross-functional teams is a must. Your ability to collaborate effectively will be vital to delivering seamless service to advertisers

Senior Account Manager

Key skills