Digital Enablement Manager

Role Overview

• Establish and lead a digital enablement community across the firm to share best practice, improve consistency, and support alignment in how digital and AI solutions are embedded into legal work.
• Partner closely with Practice Group Leaders, Solution Owners and Digital & AI Partners to embed digital and AI tools into day-to-day legal work
• Drive the adoption and effective use of digital solutions across legal practice to ensure measurable value from the firm’s digital investments
• Assume responsibility for developing and coordinating adoption plans for core digital practice solutions, collaborating with digital enablement roles to agree delivery approaches, success metrics and KPIs.
• Establish and maintain robust reporting frameworks to track usage, impact, and hours transformed through digital tools.
• Analyse success metrics and inform evidence-based decisions on resourcing, pricing and workforce design, translating insights into clear commercial and operational recommendations for senior stakeholders and decision makers.
• Design and deliver user engagement, awareness and change initiatives to support sustained adoption, including providing expert guidance and coaching to partners, lawyers and project teams on digital adoption and change.
• Collaborate with SMEs and learning teams to shape and deliver digital capability uplift through training, coaching and just‑in‑time learning.
• Build strong cross‑practice and corporate services relationships, particularly with the Knowledge, Product Lab and Learning teams, to ensure consistent, scalable and sustainable digital enablement.

Requirements

• Experience driving digital adoption, change and capability uplift in a legal or professional services environment
• Strong analytical and commercial judgement, with the ability to turn adoption data into actionable business insights
• Proven stakeholder engagement and influencing skills, including credibility with partners and senior leaders
• Experience designing and delivering learning and engagement programs that build practical digital capability
• A disciplined and organised approach, with the ability to manage competing priorities and deliver against agreed outcomes
• High proficiency with Microsoft 365 and experience using planning and reporting tools (e.g. Teams Planner, Jira, Confluence, Power BI)
• A collaborative mindset and the ability to work effectively across practice groups and corporate services teams
• A relevant tertiary qualification in law, technology, business or a related discipline (preferred)
• A desire to learn, grow, network, mentor others.

Benefits

• Financial : market competitive fixed remuneration, employee recruitment referral program, discounts at hundreds of suppliers including retail outlets, health and travel insurance, charity matched funding program.
• Health and wellbeing : fully subsidised gym memberships, annual flu vaccinations, skin checks, in-house snacks and catered meals, subsidised sporting and social activities, Employee Assistance Program including confidential counselling, wellbeing coaching and financial coaching for employees and their families.
• Flexibility : hybrid and flexible working arrangements to support you in your work and life commitments and passions, equipment to support working from home.
• Leave : ability to purchase additional annual leave, access to an enhanced, inclusive and flexible parental leave policy – 26 weeks paid parental leave with no minimum service for permanent employees and high quality executive coaching to support the transition.
• Recognition : team based recognition including social activities and contribution based recognition activities, and annual Allens Values Awards to nominate and recognise the incredible contributions of our people.