Business Support Consultant – Total Cost of Care

Role Overview

• Support Lever Owners in designing and implementing strategic initiatives, ensuring alignment with TCOC framework and governance guardrails.
• Collaborate with Lever Owners to identify and mitigate cross-lever dependencies and risks, and track progress against financial targets.
• Develop and maintain initiative documentation and validation standards, promoting consistency and excellence across levers.
• Understands the strategic direction of business unit and the organization. Communicates the business units strategic plan to internal departments and external stakeholders for influencing decision making, selling concepts and providing advice and counsel that impacts business objectives. Develops communications and presentations for aligning cross-functional teams and ensuring effective execution.
• Develops tactical plans and translates to project plans and leads projects from problem definition to planning and execution.
• May lead, coach and develop a small staff.
• Synthesizes collected data/information and advises management on options, risks, cost versus benefits and impacts on business processes, systems, employees, etc. May oversee reporting, monitoring and evaluation activities.
• Provides consultative support to organization management within context of overall strategic objectives and broad policy; typically supports senior management.

Requirements

• 6+ years related work experience.
• Extensive working knowledge and demonstrated subject matter expertise in the areas of Federal, State and BCBSA regulatory mandates and compliance programs.
• Demonstrated and recognized industry leader in the areas of Federal, State and BCBSA regulatory mandates and compliance programs.
• Strong working knowledge and demonstrated expertise of Florida Blue enterprise-wide business processes, healthcare, insurance, risk management and regulatory matters.
• Extensive enterprise-wide knowledge and of compliance programs, processes and related policy development.
• Recognized corporate leader, subject matter expert and designated expert witness across Federal, State and BCBSA regulatory mandates and compliance programs.
• Strong organizational, facilitation, communication and presentation skills.
• Strong interpersonal skills and the ability to influence and accomplish results through others, including persons not in the "chain of command".

Benefits

• Medical, dental, vision, life and global travel health insurance;
• Income protection benefits: life insurance, short
• and long-term disability programs;
• Leave programs to support personal circumstances;
• Retirement Savings Plan including employer match;
• Paid time off, volunteer time off, 10 holidays and 2 well-being days;
• Additional voluntary benefits available;
• A comprehensive wellness program