Participate in client meetings to scope learning projects based on identified needs
Conduct training needs analyses to align learning programs with business goals
Define learning objectives, tasks, and design strategies
Conduct learner and task analyses and align them to design strategies
Identify performance outcomes and delivery approaches with stakeholders and SMEs
Simplify complex technical processes into clear, logical steps
Rapidly draft and create high volumes of instructional materials with accuracy (eLearning, videos, tutorials, user guides, job aids, scripts, storyboards, and assessments)
Design and develop blended and technology-enabled learning solutions
Develop accurate and well-structured technical documentation and job aids
Collaborate closely with the LXD team on project delivery
Contribute to innovative learning design decisions
Align learning programs with operational and business outcomes
Optimize use of learning technologies for scalability
Apply evaluation best practices to generate data-driven insights

Bachelor’s degree in Education, Instructional Design, or equivalent experience
5+ years of experience as a Learning Experience Designer
5+ years working with modern learning technologies in corporate environments
5+ years applying adult learning principles
5+ years of experience with Articulate Storyline
Exceptional writing skills with proven ability to synthesize complex information into clear, concise content quickly
Knowledge of instructional systems design, rapid drafting and development methodologies, adult learning theory, research methods, and assessment tools
Experience with technical/software content is a strong asset
Ability to thrive in a fast-paced, self-directed environment
Strong project management and organizational skills
Excellent problem-solving and interpersonal abilities
Experience leading or coordinating projects
CPLP or similar certification is a plus

Learning Experience Designer

Key skills