About this role
Role Overview
- Support daily operational activities related to telecom testing resources and internal processes.
- Coordinate with internal teams to ensure operational tasks are completed on time.
- Track operational requests and ensure proper follow-up.
- Maintain accurate tracking of operational resources and tasks using spreadsheets or internal tools.
- Monitor operational activity and ensure records remain up to date.
- Maintain organized operational documentation.
- Review incoming operational requests and ensure they are properly documented.
- Communicate with internal teams to clarify requests and ensure completion.
- Assist in preparing operational reports and summaries.
- Maintain structured documentation related to operational processes.
- Work closely with operations, project, and technical teams.
- Follow up on pending tasks and operational priorities.
Requirements
- Bachelor’s degree in Business Administration, Operations, Information Technology, or a related field.
- Professional proficiency in English (written and spoken).
- Professional proficiency in French (written and spoken).
- Previous experience in operations, administration, customer support, or coordination roles.
- Strong proficiency in Excel or Google Sheets.
- Excellent organizational skills and attention to detail.
- Ability to work independently in a fully remote environment.
- Reliable internet connection and appropriate home working setup.
Benefits
- Paid annual leave and public holidays in accordance with Tunisian labor law and company policy.