Business Operations

Role Overview

• Redesign Sales, Customer Success (CSM), and Support processes to improve efficiency and impact.
• Manage, administer and optimize Salesforce and other operational tools.
• Turn data into actionable insights to drive growth and revenue.
• Train and support teams to adopt new tools and processes.
• Lead cross-functional projects from initiation through to delivery.

Requirements

• 3+ years of experience in Revenue Operations or Business Operations (startup/scale-up experience a plus).
• Salesforce Admin experience (mandatory).
• Autonomous, proactive, and collaborative problem-solver.
• Fluent in French and professionally proficient in English.
• Strong data analysis and project management skills.

Benefits

• Fully covered private health insurance.
• 6 weeks of paid vacation.
• Hybrid work arrangement with remote options and a €20 gross monthly allowance for remote work.
• Sustainable mobility package up to €700 per year (including 50% of the Pass Navigo) or a fuel allowance of €300 per year, depending on your mode of transport.
• Friendly, multicultural team.
• Opportunities to connect through afterworks and a variety of activities.
• Relaxation spaces to unwind during the day: sports, piano, video games…
• One day per quarter dedicated to volunteering with Numérique pour Tous.