Supervise and direct the day-to-day activities of closing audit team
Collaborate with management to ensure activities are in alignment with department goals and objectives
Supervise, coordinate, and oversee comprehensive and quantitative analyses relating to credit acumen, operational functions, workflow, processes, and other business unit related issues
Establish Assess performance standards, key performance indicators, and tracking methods to measure performance
Provide mortgage closing and funding consulting and expert advice to employees and all levels of management

Advanced knowledge of Mortgage closing and funding of conventional, Portfolio, Equity, VA loans & RESPA guidelines
Advanced knowledge of Navy Federal mortgage products, services, programs, policies and procedures
Significant experience working in a high volume, fast paced environment
Significant experience in leading, guiding and mentoring others
Ability to interpret and apply regulations, instructions and procedures
If selected, will be required, prior to the assumption of employment duties, to register with the Nationwide Mortgage Licensing System and Registry; includes fingerprinting and background checks
Effective skill maintaining accuracy with attention to detail and meeting deadlines
Effective word processing and spreadsheet software skills
Advanced organizational, planning and time management skills
Advanced skill applying lending principles, financial practices and evaluation of creditworthiness to make credit decisions
Effective skill exercising initiative and using good judgment to make sound decisions
Effective verbal and written communication skills
Advanced skill interpreting, applying and explaining written and oral regulations, instructions, products and procedures in English
Effective skill interacting with staff, management, vendors and members diplomatically and tactfully
Associate's degree in Finance, Economics, and/or Business Administration

Supervisor, Mortgage Loan Operations

Key skills