Deliver, install, connect, configure, and test Proximie equipment, including Intelligence Suite hardware and computer vision sensors.
Support live clinical use of the Proximie platform in operating rooms, laboratories, and training environments.
Train end users on system functionality and integrated workflows.
Ensure optimal utilisation of system capabilities, identifying inefficiencies and opportunities for improvement.
Participate in planning, testing, and cross-functional coordination meetings.
Maintain clear, consistent communication in line with Proximie implementation processes.
Partner with Product and Engineering teams to support New Product Introductions (NPI), including the development and delivery of launch training.
Identify, manage, and escalate IT, hardware, or software issues promptly and appropriately.

Technical degree, relevant certifications, or equivalent practical experience.
Minimum 2 years’ experience supporting SaaS, AV, hardware, or similar technical platforms.
Minimum 3 years’ experience working with medical devices or within operating room environments.
Experience with CAD to support mapping / site surveys.
Strong capability in technical troubleshooting, diagnosis, and problem resolution.
Ability to manage multiple concurrent projects while delivering consistently high standards.
Excellent communication skills and confidence working directly with clinical and technical stakeholders.
Self-directed, resilient, and comfortable operating in fast-moving, ambiguous environments.
Desirable Video and audio hardware experience.
Experience working in startup or high-growth technology environments.

Flexible working hours
we trust our people to manage their time and to focus on wider results.
A flat organizational structure where every opinion matters, ideas are cultivated, and innovation is encouraged.
Opportunities to see the world through a truly global company with teams across the UK, Europe, United States and the Middle East.

Implementation Engineer – Contractor

Key skills