Develop and execute outreach strategies to build and cultivate a strong SMB client base, identifying and engaging key decision-makers to drive business growth.
Establish and maintain strong relationships with key client stakeholders, positioning Cloud Bridge and AWS as trusted partners in their cloud journey.
Meticulously qualify short
and long-term SMB client needs, working backwards from pain points to design tailored strategies that leverage Cloud Bridge’s offerings and AWS solutions for long-term value and scalability.
Conduct discovery calls to understand SMB client needs and proactively identify opportunities for expansion, upselling, and revenue growth by aligning AWS services with client business objectives.
Act as a trusted advisor, providing insights and recommendations to optimise clients’ use of AWS resources, ensuring they maximise their cloud investment.
Manage the full sales and account lifecycle, from presales, scoping, to presentation, contract negotiation, and deal closure.
Collaborate closely with customer stakeholders, internal teams, and vendor partners to drive seamless execution and delivery of solutions.
Work alongside technical teams to address client needs, resolve challenges, and ensure technical alignment with business goals.
Communicate complex AWS concepts in a clear and compelling manner to help clients make informed decisions.
Monitor SMB client satisfaction and proactively address any concerns or roadblocks to maintain strong relationships and long-term retention.
Ensure clients achieve meaningful outcomes with AWS services, driving continuous innovation and success.
Requirements
2+ years of sales experience, preferably in cloud or IT services.
Proven experience in business development, account management and channel partnerships.
Knowledge of AWS products and SMB market dynamics.
Self-motivated, target-driven, and comfortable in a fast-paced environment.
Excellent communication, presentation and relationship-building skill
Ability to work collaboratively and cross-functionally.