You will own a dedicated portfolio of Customers with the responsibility of developing it through proactive territory plans
You will hunt for opportunities for upsell and cross-sell by maintaining a high level of touch points through outbound and inbound activities
You will understand client needs, business objectives, and challenges to effectively position our products/services
You will be responsible, for those customers, for the entire sales cycle from potential identification to closing: Qualification > Discovery > Technical Validation > Commercial proposal > Signature
You will understand the customer ecosystem (third party providers, software solutions used) to identify business opportunities
You will maintain accurate records of client interactions, transactions, and progress using CRM software
You will work closely with a dedicated team of Customer Success Managers ensuring the achievement of all key metrics related to customer growth, retention and Spendesk product usage growth
You will collaborate with Product, Marketing, Customer Success and Strategic Partnerships by providing customer feedback to drive product innovation

Minimum 1 year of sales experience in any industry
Strong sales instincts, demonstrated assertiveness and a strong track-record of hitting and exceeding quota, as well as proven negotiation and closing skills
Organization & portfolio management: discipline in daily activity planning & prioritizing will help you manage a high number of opportunities (around 100-120 accounts) simultaneously at various stages of the buying process
Ability to navigate between high velocity deals and value focus deals
we have a diverse range of clients with different sets of needs
Customer relationship & business partnership: take an active interest in understanding their customer context and pains to position oneself as a business consultant
Great written and verbal communication skills in English & German
Ownership mindset: The AM department currently consists of 8 people and is rapidly expanding. You will help shape our AM playbook

4 days per month remote (non-accumulative) and 3 full weeks remote per year (non-consecutive)
Fully covered Oyster card for traveling to and from our new office (up to £250 monthly depending on location)
£45 monthly wellness allowance, accruable, to be used on whatever wellness means to you
through Edenred
Access to Moka.care for emotional and mental health wellbeing
Pension scheme (on salary sacrifice): 5% employee / 5% employer (by Aviva)
28 days of holidays
Latest Apple Mac equipment
Company virtual events
Great office snacks to fuel your day
Vitality private health insurance (for you and your family/partner)
Bupa private dental care
A positive team to work with daily!

Account Manager

Key skills