Identify opportunities for improvement and innovation in operational processes through data analysis, field observation, and direct collaboration with user areas, prioritizing high‑impact initiatives in safety, punctuality, and efficiency.
Lead tactical innovation projects by defining activities, responsibilities, timelines, and success criteria, ensuring orderly execution aligned with the area’s strategy.
Monitor performance indicators of initiatives (savings, time reduction, improvement in internal user experience) and propose adjustments to maximize results.
Document implemented changes through flowcharts, instructions, and training materials, ensuring proper understanding and standardization.
Coordinate communication and change management with operational leaders and key personnel to ensure effective adoption of new tools and processes.
Collaborate continuously and act as a liaison with internal areas such as Operations, Maintenance, Airports, and IT, as well as external partners like technology providers, to validate the operational, technical, and regulatory feasibility of initiatives.
Support relationships with technology providers and conduct benchmarking with other airlines on specific innovation projects.

5 years of experience in analyzing and improving operational processes, ideally in high‑criticality environments (aviation, transportation, logistics, manufacturing, or complex services).
Required knowledge of the aviation industry.
Technological expertise with the ability and experience in emerging technologies, digital tools, and their application to problem‑solving and value creation.
Ability to identify innovative opportunities through data, field observation, and internal user feedback.
Solution architect with experience leading tactical continuous improvement projects, pilots, or proof‑of‑concept initiatives.
Ability to define scalable, secure solutions aligned with business needs.
Knowledge and experience in cloud architectures and infrastructures, software architecture design, web applications, data modeling, cybersecurity, methodologies, and standards.
Skill in coordinating multidisciplinary teams and managing change in operational environments.
Knowledge of operational indicators (timelines, reprocessing, punctuality, efficiency).
Ability to document processes (diagrams, instructions, manuals).

Lead Android Application Designer

Key skills