Product Lead – Commercial Enablement

Role Overview

• Embed Monetisation in Product Development: Collaborate with Product Managers to ensure monetisation is a core consideration in product scoping and roadmap prioritisation.
• Translate Pricing into GTM Reality: Operationalise pricing models (in partnership with the Pricing Lead) by designing packaging, launch playbooks, and clear enablement strategies.
• Drive Product Packaging: Own and maintain the internal package catalogue, aligning with billing systems, sales materials, and global/regional product configurations.
• Launch Planning & Execution: Partner across product, product marketing, and commercial teams to build and execute Go-To-Market plans for new monetised features.
• Regional Enablement: Act as the commercial point of contact for Grow (CX sales) teams
• running workshops, demos, and training to support upsell and adoption.
• Revenue & Adoption Insights: Monitor performance dashboards, identify trends, and investigate key drivers behind revenue and usage patterns.
• Performance Reporting: Lead regular reporting within the Product org and contribute to executive-level updates on monetized product lines.
• Customer & Segment Targeting: Identify key customer cohorts with strong monetisation potential in collaboration with product and regional leaders.
• Support Testing & Iteration: Partner with regional teams to test sales motions, messaging, and activation tactics; bring learnings back to product and marketing.
• Be the Voice of the Field: Gather structured feedback from commercial teams to inform roadmap prioritisation and product refinements.

Requirements

• Proven experience in product-led commercial roles within SaaS or B2B environments.
• Strong commercial acumen: understands revenue levers, pricing mechanics, and customer value drivers.
• Track record of cross-functional collaboration across product, marketing, sales, and finance.
• Comfortable balancing strategic insight with hands-on execution (e.g. workshops, playbooks, demos).
• Exceptional communicator with the ability to align stakeholders and drive clarity in ambiguity.
• Empathy for the customer and frontline teams; confident engaging directly with clients as needed.
• Organised & proactive
• thrives in fast-moving environments.
• Experience in the hair and beauty industry is a plus but not essential.

Tech Stack

• Go

Benefits

• Your wellbeing is important to us
• we provide private healthcare, 2 Wellness Days, an employee assistance program and a free online GP service.
• As part of our Financial Wellbeing, we provide competitive Compensation, an Employee Share Purchase Scheme, Pension, Life Assurance, and Income Protection.
• We help you travel by providing a bike to work scheme as well as tax saver transport tickets.
• We support the women who work in Phorest by offering 2 weeks leave for Fertility Treatment, Pregnancy Loss and Menopause.
• We care for your family and provide Enhanced Maternity and Paternity Benefits.
• We grow our own timber! We provide a great learning environment and extensive development opportunities.
• We run development programs and provide access to many online resources including LinkedIn learning.
• Moving house? Phorest employees get 3 moving days.