Lead Methods & Tools projects
Design, scope and manage projects to optimize infrastructure processes and tools, coordinating internal teams and external partners;
Define specifications, KPIs, cadences/rituals and monitoring tools.
CMDB implementation
Define and drive the CMDB implementation strategy;
Identify and qualify technical data sources (inventory, monitoring, virtualization, networking, etc.) and support teams in daily adoption.
ITSM solution deployment
Define requirements with Infrastructure, Support and Security teams and structure the relevant ITIL processes in order to configure the ITSM tool according to company standards;
Lead change management, training and follow-up.
Governance, documentation and continuous improvement
Define ITSM/ITIL standards and best practices and produce operational and functional documentation;
Drive continuous improvement with technical teams and ensure alignment of tools/processes with the IT department's overall strategy.

Remote work agreement allowing up to 2 days/week
Meal vouchers (Swile): €12.10/day, 60% covered by the company
Profit-sharing bonus and employee savings plan (PEE)
Holiday bonus: between €300 and €600 depending on base salary
100% reimbursement of public transportation; amounts reimbursed above €900 are subject to social contributions
Bicycle/scooter mileage allowance: €200/year (capped)
Employee referral bonus up to €2,000 depending on profile
Family health insurance with a flat contribution: adding dependents incurs no additional cost
Active Works Council (CSE) offering gift vouchers, holiday vouchers, sports & culture subsidies, and discounts
Company phone with unlimited plan (iPhone or Samsung) provided upon successful completion of the probation period

IT Project Manager – Methods & Tools

Key skills