Technical Project Manager

ERMCO is a leading manufacturer of distribution transformers and engineered electrical solutions, seeking an IT Program Manager to oversee a portfolio of related projects within the distribution transformer industry. This role involves strategic planning, resource allocation, and stakeholder engagement to ensure alignment with business strategy and objectives.

Responsibilities:

• As a PMO representative, oversee multiple projects within a program or functional area to ensure cohesive delivery aligned with organizational goals
• Manage project governance, reporting, and performance metrics
• Lead project planning, budgeting, and resource allocation
• Identify dependencies and manage risks across projects
• Engage senior stakeholders and facilitate cross-functional collaboration
• Drive continuous improvement and implement industry standards
• Participate in the exchange of ideas and information within the PMO, IT department, and with others to ensure that best practices are shared throughout the organization
• Ensure 100% adherence to all IT and organizational policy, processes, and procedures
• Demonstrate a commitment to customer service; anticipate, meet, and exceed expectations by solving problems quickly and effectively, making customer concerns a priority

Requirements:

• Bachelor's degree in IT, Business Administration, or related field; Master's degree preferred
• 5+ years' experience in project and program management
• Project Management certification (PMP, PRINCE2, or equivalent) is required
• Communicate clearly and professionally with diverse audiences; listen actively and ask clarifying questions
• Collaborate across functions and locations, build trust, and contribute to team success
• Demonstrate a customer service mindset—anticipates needs, responds promptly, and follows through
• Take ownership of outcomes; meet commitments with integrity and a safety-first approach
• Solve complex problems with facts and structured thinking
• Adapts to change, learn quickly, and manage competing priorities effectively
• Strong leadership, analytical, and negotiation skills
• Proven ability to manage work within complex, multi-project environments
• Proficient in MS Office and project management software (MS Project, Jira, etc.)
• Understand project management methodologies (Agile, Waterfall, etc.)