Head of Data – FTC

Role Overview

• Data Leadership across the NetSuite Programme: You will have overarching accountability for the quality, governance, and stability of data within NetSuite and all downstream systems.
• Ownership of the Product Data Structure and Item Model within NetSuite.
• Defining and maintaining data standards, governance controls, and templates.
• Ensuring robust BAU data processes post go-live, including item creation and lifecycle management.
• Overseeing data quality, ensuring accuracy across ERP and integrated systems.
• Leading resolution of data-related issues, ensuring continuity across the business.
• Setting the direction for continuous improvement and safeguarding long-term data integrity.
• Full ownership and leadership of post go-live stabilisation, governance, and business as usual operations.
• Ensuring data accuracy, completeness, and timelines across systems.
• Running Product Master Data operations during hypercare.
• Maintaining business readiness and supporting key operational processes.
• You will lead the team responsible for FitFlop’s Product Master Data, ensuring seasonal launches and product changes occur smoothly.
• Management of the Master Data Team and ensuring seasonal item setup aligns to our Product Critical Path calendar.
• Ensuring all product data is complete and accurate at each release stage.
• Oversight of Smartsheet as a business data intake and workflow management tool.
• Coordinating data inputs from factories, product, marketing and operations teams.
• Responding to urgent and ad-hoc data needs from cross functional stakeholders.
• You will manage and guide our Data Engineer, ensuring data pipelines, integrations and reporting capabilities support the business.
• Oversight of data flows across systems and departments.
• Managing integrations into and out of Snowflake.
• Supporting BI, analytics, and reporting requirements.
• Partnering with our Solution Architect on enterprise data architecture.
• Ensuring the development and reliability of Power Query and other data tools.
• As Head of Data you will represent the function across key programmes and governance forums.
• Acting as the senior Data representative for the Digital Transformation Programme.
• Leading data dependencies for initiatives such as the Commodity Code Project, Sample Process Refinement, and Critical Path enhancement.
• Supporting broader business change initiatives where data plays a critical role.
• Prioritising and allocating Data team workload based on skillset, capacity, and business need.
• You will operate as the People Leader for our Data Team, ensuring capability, performance, and alignment.
• Set mutual and agreed deliverables for your Team members to achieve on a quarterly, and annual basis.
• Conduct regular 1:1s with your team members as well as quarterly reviews.
• Performance management and ongoing development and coaching of your team.
• Confident and comfortable to delegate responsibility and balancing workload across your team.
• Developing data capability and strengthening governance practices.
• Ensuring alignment with stakeholders across Product, Operations, Supply Chain, Finance, and Technology.

Requirements

• Proven experience leading Data, Master Data, or ERP Data Teams.
• Experience managing direct reports and able to demonstrate and successful management style.
• Strong understanding of NetSuite, ERP data models, and product lifecycle processes.
• Skilled in data governance, data quality, and operational data management.
• Experience managing technical data functions, including pipelines, integrations, and reporting.
• Confident, adaptable leader able to manage teams during periods of change.
• Comfortable working in fast‑paced, seasonal retail or consumer product environments.
• Ideally experience working within a data role within the fashion, retail, or consumer goods industry.
• Comfortable to be hands-on to ensure the delivery of projects and data requirements in the business.
• A confident and collaborative person – FitFlop is a super collaborative business across our different departments.

Tech Stack

• ERP

Benefits

• Product Allowance
• Hybrid and flexible working hours (3 days per week in the office)
• Summer Fridays (6 ½ days in July and August on Fridays)
• A day off for your Birthday
• 25 days holiday + Bank Holidays
• Work from anywhere for 2 weeks
• WorkPlace Nursery (salary sacrifice scheme to save money on your nursery fees)
• Wellbeing Program – Retail Trust, Sanctus Coaching and Calm App
• Career development allowance ( Personal allowance to use on career development)
• Private health care and or dental care (provided by AXA and DenPlan)
• Socials organised by Wellbeing and Feel Good group