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Demo Operations Specialist, Automation & AI at LumApps | JobVerse
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Demo Operations Specialist, Automation & AI
LumApps
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Demo Operations Specialist, Automation & AI
Kraków, Lesser Poland, Poland
Full Time
2 hours ago
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Key skills
AI
SaaS
Jira
Communication
About this role
Role Overview
Build, configure, and refresh demo tenants using cloning/templating tools and internal standards.
Personalize tenants for specific industries, personas, and use cases (content, users, roles, permissions, workflows).
Ensure demo tenants operate smoothly across web, mobile, and app experiences.
Maintain “demo-ready” configurations that align with current product capabilities and approved demo flows.
Own a library of reusable templates, components, themes/skins, and demo assets.
Manage versioning and documentation: what changed, when, and why (release notes / change log).
Drive reuse by standardizing the building blocks (content packs, user packs, workflow packs).
Create and maintain demo content (pages, posts, widgets, events, media assets, policies, etc.).
Keep demo data clean, consistent, and aligned with product updates (reduce “broken demo” risk).
Run QA checklists for every tenant before it’s marked “demo-ready” (permissions, navigation, key flows, performance).
Requirements
Hands-on experience configuring SaaS tools or digital experiences (admin/config, low-code/no-code, CMS/intranet platforms, etc.)
Ability to structure navigation, content, permissions, user groups, and roles in a clean, scalable way.
Comfortable using cloning/templating tools and working with structured data (CSV/JSON concepts).
Strong attention to detail and quality standards; you like checklists and consistency.
Ability to manage multiple requests at once and keep stakeholders informed (priorities, timelines, status).
Comfort working in a ticket-based workflow (e.g., Jira/Asana/Trello) and documenting processes.
Interest in automation and systems improvement; you naturally look for ways to reduce manual work.
Practical experience using AI assistants/tools to accelerate routine tasks (documentation, data prep, content drafts) with good judgment.
Clear written communication for requirements, build notes, and change logs.
Collaborative approach across teams; able to translate requests into actionable build specs.
Organized, reliable, and process-oriented; consistent output matters to you.
Comfortable operating in a fast-moving SaaS environment with evolving product features.
Ownership mentality: you close loops, keep the library clean, and reduce “demo breakage.”
Benefits
Hybrid work model – 2
3 days at the office
26 days of annual leave
Creative allowance
Private medical insurance — covered for you and partially for your partner/family
Afterworks, team celebrations & seasonal parties
Equipment
Apply Now
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