Partner with Account Executives throughout the sales cycle to support new and existing business.
Lead technical discovery to understand customer requirements, workflows, and operational challenges.
Translate customer needs into clear, solution-oriented recommendations.
Design and present tailored IoT, telematics, and AI-enabled solutions aligned to customer goals.
Deliver product demonstrations, proofs of concept, and value-based presentations.
Clearly articulate technical capabilities in a business-relevant and customer-friendly way.
Develop and support lightweight API integrations, workflows, or configurations as needed.
Provide technical guidance and best practices to support successful customer deployments.
Troubleshoot and address technical questions during the sales process.
Act as a liaison between Sales, Product, and Customer Success teams.
Capture and communicate customer feedback to inform product improvements and roadmap discussions.

Bachelor’s degree in Engineering, Computer Science, or a related field, or equivalent practical experience.
2+ years of experience in a customer-facing technical role (e.g., Solutions Consulting, Sales Engineering, Pre-Sales, or Customer Success).
Strong ability to explain complex technical concepts in clear, business-focused terms.
Working knowledge of IoT, networking, cloud software, or connected hardware solutions.
Experience working with APIs, data integrations, or scripting/automation tools (e.g., Python, Bash, JavaScript).
Strong collaboration skills and a customer-focused mindset.
Experience with AI/ML, computer vision, or analytics platforms. (Preferred)
Knowledge of vehicle diagnostics (e.g., CAN bus, PTO) or warehouse/logistics systems. (Preferred)

Solutions Consultant

Key skills