Monitor and manage system services and connectivity (Zabbix), including PBX systems, IPSEC tunnels, and related infrastructure
Maintain and update servers (Provision1, Web1, Web2) supporting the Connect platform
Perform maintenance and optimization of network servers (email, internet, file, and database) and their applications
Implement security and contingency measures such as antivirus, firewalls, and backups
Coordinate hardware procurement and upgrades for servers and workstations as required
Administer and maintain business applications including NAV, the internal ticketing system, and Office 365
Install, configure, and maintain employee workstations and networked devices
Provide internal hardware and software support to intranet users
Administer and back up servers, storage, and administrative applications (e.g., Spiceworks, Teams)
Ensure systems documentation and inventory remain current and accurate

Bachelor's degree or technical studies in Systems Engineering, Information Technology, or related field (completed or in progress)
5+ years of experience in systems and network administration or a similar technical role
Advanced knowledge of Microsoft and Linux network configuration
Strong understanding of network services (Proxy, FTP, Telnet, RDP, SSH, Firewalls)
Experience maintaining MS Windows, Debian/BSD servers, and Office 365 environments
Intermediate programming knowledge in .NET and/or Python
Experience with IIS and Apache web servers and with MS SQL / MySQL databases
Strong analytical and problem-solving skills
Customer-oriented mindset with the ability to support both internal and external stakeholders
Fluent in Spanish; intermediate English proficiency preferred.

Systems and Service Platform Administrator

Key skills