Monitor sensitive operations
Review unusual transactions and alerts flagged by internal tools
Conduct checks to better understand particular situations (transaction analysis, document verification, additional research)
Contact relevant parties to obtain necessary information
Make appropriate decisions: approve a transaction, block it, or escalate to a higher level if needed
Write clear reports explaining situations and the decisions taken
Propose ideas to improve processes and strengthen security

2 years of experience (including apprenticeships) in a role related to banking, insurance, or accounting
High operational rigor: strict compliance with procedures and confidentiality
Excellent written and verbal communication skills
Strong capacity to learn and quickly become operationally proficient

Operations Control Officer – Permanent Contract

Key skills