Salesforce Analyst

Role Overview

• Collaborate with business stakeholders, sales teams, and other departments to understand objectives, needs, and priorities.
• Identify and define key business problems through detailed analysis, stakeholder interviews, and requirements elicitation.
• Translate business and customer requirements into clear, structured functional specifications to support the design and development of Salesforce solutions.
• Track project deliverables and ensure timely completion of tasks and milestones.
• Configure and customize the Salesforce platform to support business needs.
• Perform solution testing and manage the implementation process through go-live, including UAT coordination, deployment, and data migration.
• Provide support for user requests, including change requests and incident resolution.

Requirements

• Bachelor’s degree in Business Administration, Information Technology, or a related field.
• 3–5 years of experience as a Salesforce Business Analyst, including hands-on experience with Salesforce configuration and customization.
• Strong understanding of Salesforce capabilities, limitations, and best practices.
• Proven experience in designing, optimizing, and integrating business processes.
• Experience working with both native and custom integrations.
• Strong analytical, problem-solving, and critical-thinking skills.
• Familiarity with project management methodologies and tools.
• Advanced English proficiency (C1 or higher).
• Proficiency in MS Excel, MS Visio (or similar diagramming tools), and Data Loader.
• Certification: Salesforce Certified Administrator, Salesforce Sales Cloud Consultant, Salesforce App Builder (nice-to-have).

Tech Stack

• Cloud

Benefits

• Remote-first, trust-based culture.
• Work from the place that works best for you.
• No mandatory office days, no attendance trackers.
• Extra time off, including your birthday.
• 10 personal days each year.
• Seven sick days without paperwork.
• Time to rest is part of the deal.
• Professional development opportunities.
• Covering role-specific events, from design conferences to marketing forums.
• Team offsites fully covered.
• Access to the tools and hardware you need to do your work well.