Be the first person people turn to for hardware or software issues across Windows, Mac, and Linux.
Use JumpCloud to handle user identities, SSO, and MFA to keep everything secure but accessible.
Take care of the daily management for Google Workspace and Slack (onboarding, permissions, and groups).
Own the hardware lifecycle
everything from unboxing and prepping laptops for new starters to handling repairs and offboarding.
Act as our first line of defense by making sure endpoints are patched, antivirus is running, and MFA is actually being used.
Use Jira to stay organized and help build out internal guides so the team can troubleshoot the easy stuff on their own.

Solid experience in IT support, helpdesk, or a junior admin role.
Comfortable jumping between Windows, macOS, and Linux—you don't have a "favorite" when it comes to fixing things.
Practical knowledge of basic networking, including troubleshooting Wi-Fi, VPN connectivity, and office internet issues.
Previous use of IAM or MDM tools (if you know JumpCloud, that’s a huge plus).
Practical knowledge of the Google Workspace Admin Console.
A genuine enjoyment for problem-solving and helping your colleagues get back to work.
An understanding of the "why" behind security
patching and MFA aren't just chores to you.

Real ownership: You aren’t just a number in a massive IT department.
Fast-paced impact: Your work directly helps us grow.
Great tech, great team: You’ll work with a modern, cloud-first stack and learn directly from a world-class security team.

IT Administrator

Key skills