Trade Compliance Administrator

Role Overview

• Administer import and export documentation, including commercial invoices, packing lists, licences, certificates of origin and customs declarations to ensure accuracy and regulatory compliance.
• Review and validate shipment data in freight and customs systems, identifying discrepancies and initiating corrective actions prior to clearance.
• Support classification and commodity code management: assist with HS code research, maintain product classification records and liaise with internal stakeholders or external advisors for complex classifications.
• Manage and progress trade-related cases and investigations, such as missing documentation, tariff discrepancies, bonded inventory queries and denied party screenings, from intake to resolution.
• Coordinate with Freight Forwarders, Customs Brokers and internal teams to resolve clearance delays, duties and tax issues and ensure timely delivery of goods.
• Maintain accurate, audit-ready records in the company’s compliance and document management systems; prepare documentation for internal reviews and external audits when required.
• Monitor changes in trade regulations, customs procedures and sanctions lists; escalate and contribute to implementation of required process changes or controls.
• Assist with periodic reconciliations and reporting related to duties, taxes, bonded stock and customs-related costs.
• Support the development and maintenance of trade compliance policies, checklists and knowledge base articles to reduce recurrence of issues and improve operational consistency.
• Ensure compliance with information security and data protection policies when handling sensitive shipment and customer data.

Requirements

• Experience in trade compliance, customs administration, logistics or related operational roles.
• Familiarity with HS classification, export controls, customs valuation and country of origin rules.
• Experience working with customs brokers, freight forwarders and international shipment documentation.
• Proven ability to prepare clear, audit-ready documentation and to support regulatory or internal audits.
• Comfortable escalating complex compliance matters and contributing to cross-functional problem-solving.
• Relevant qualifications (e.g. customs, trade, logistics) or professional training are desirable but not essential.

Benefits

• An inclusive and supportive culture that values development, clear communication and collaboration.
• Opportunities for training, cross-functional experience and progression within Compliance, Operations and Commercial teams.
• Competitive salary and benefits appropriate to experience.
• Flexible working arrangements and a collaborative team environment.