Account Manager – Social Media

Role Overview

• Integrate campaigns, editorial calendars, and paid strategies in a meaningful way.
• Provide strategic client advice and confidently guide clients through all project phases — you know: a service-oriented mindset is essential to your role.
• Independently prepare quotes/cost estimates and plan budgets.
• Understand and prioritize requirements and translate them into clear briefs (e.g., for creative teams).
• Keep timelines, resources, and results in view — from kick-off and project planning through to reporting.
• Interpret KPIs and determine what truly works.
• Spot platform trends and, together with the team, translate them intelligently rather than simply copying.
• Identify upselling opportunities and develop them together with the team.

Requirements

• At least 2 years of full-time professional experience in a relevant environment.
• Familiarity with all relevant social channels.
• Ability to identify upselling opportunities and expand them together with the team.
• Willingness to look beyond your immediate scope and consider different perspectives.
• Confident handling of common AI solutions.
• Ideally: experience supporting shoots/on-set and independently planning smaller in-house productions.
• Ideally: initial experience preparing social media strategies for clients.
• Ideally: initial experience with Meta Business Suite.

Benefits

• An experienced team with strong values, high standards, and energy.
• Exciting, varied brands and projects you can help shape — from strategy to posting.
• Short decision paths, honest feedback, and responsibility from day one.
• An environment where you can learn and grow.
• Attractive location in central Cologne.
• Home office option.
• Jobticket + company bike / bike leasing.
• Fitness offerings.
• Access to the OpenUp employee support program.
• Company pension scheme.
• Monthly events.
• Training and professional development opportunities.
• A workplace that inspires rather than just manages.