Engage with teams and improve service delivery and reliability across their entire lifecycle
Measure and monitor all production systems with an eye towards availability, latency and overall system health
Seek out the cause of errors and instability in our production cloud services and drive teams towards better operational excellence
Engage with product and platform teams to improve and evolve systems by lobbying for changes that improve reliability, resilience, and observability
Help Identify and drive down toil with creative innovation and automation
This position will require stand-by, on-call, or off-hours duties

Proven experience designing, implementing, and operating observability systems for complex cloud-based platforms, with deep knowledge of best practices and a strong drive to implement them leveraging Cribl products.
Experience with Configuration Management and Infrastructure as a Code Tools like Terraform (preferred) or Ansible. Experience working with Cloud SDKs is also a plus.
Knowledge of cloud platforms (prefer AWS and Azure) and container + orchestration technologies.
Experience with APM and Observability and related tools such as, New Relic, Splunk, CloudWatch, Prometheus, Grafana/Kibana, Sentry etc.
Extensive experience with enterprise scale continuous delivery environments.
Development with JavaScript/Node.js/TypeScript in a Linux/Mac environment.
Experience with sustainable incident response in a blameless environment.
Background in Linux Systems Engineering.
Experience with Incident response related tools for instance, PagerDuty, FireHydrant, Blameless etc.
Comfortable with a high level of autonomy and working with a distributed team.
Knowledge of Cloud and application security best practices.
Strong knowledge of cloud design patterns for scale, data management, resiliency, etc.
A love for high quality and a knack for testing.
Opinions about business metrics, and SLOs.

Diversity drives innovation, enables better decisions to support our customers, and inspires change for the better.
Culture where differences are valued and welcomed.

Staff Site Reliability Engineer

Key skills