Ensure system reliability and availability by maintaining infrastructure environments and ensuring software applications run smoothly.
Monitor system health continuously to detect issues and automatically handle failures.
Standardize and automate processes, while maintaining internal tools and documentation to support the overall infrastructure and reduce emergency response time.
This includes troubleshooting workflows, scripting, tooling, and documentation.
Mitigate operational risks by identifying, assessing, and implementing measures to eliminate potential risks that could impact system performance.
Develop and deploy solutions using industry best practices / innovation as well as SES IT defined architecture standards and guidelines.
Deploy and configure cloud services using the Cloud Center of Excellence methodology as needed.
Collaborate with various teams to ensure seamless integration and operation of systems.
Drive improvement and adherence to all IT service management processes, including incident management, change management, request fulfillment, problem management.
Create knowledge base articles and wikis for common issues and daily operations procedures.
Stay current with the latest IT and Cloud technologies.
Provide support and drive strong focus on simplification, standardization and automation.
Provide inputs to Department heads for administrative and management tasks.
Fulfill on-call duties on a rotating 24/7 schedule.

Bachelor's degree in Computer Science, Information Technology, or a related field.
Minimum 3 years of applicable professional experience in a large, diverse environment.
Strong expertise in Linux OS, including system administration, shell scripting, performance tuning, security best practices, and experience with virtualization and cloud platforms.
Strong expertise in one or more virtualization solutions (e.g., VMware, Nutanix).
Proven experience in a similar role, with a focus on cloud and on-premises systems environments.
Experience with automation tools and scripting languages.
Good knowledge of Windows and Linux OS, EntraID, Active Directory, CI/CD automation, continuous monitoring and information security.
Familiarity with ITIL processes and best practices.
Fluency in English, any other language is considered as an asset.
Relevant certifications (e.g., AWS, Azure, Google Cloud, RHCE, LFCS) are a plus.

Site Reliability Engineer

Key skills