Patient Service Representative – Radiation Therapy
Manchester, New Hampshire, United States of America
Full Time
4 weeks ago
No Visa Sponsorship
About this role
Role Overview
Under the general direction of the Chief Radiation Therapist/Manager and direct supervision of the Office Coordinator, is responsible for all facets of front desk operations, including greeting patients, answering phones, scheduling appointments, and entering information into both the hospital and department electronic medical record.
Greets, registers and "arrives" patient into the department and hospital data management systems
Verifies demographic and insurance information; scans insurance card
Obtains patient signatures on required hospital forms and routes appropriately
Receives incoming telephone calls; responds to calls and visitors while determining the urgency of the situation; triages and/or takes messages
Enters patient registration, referral information and appointments into the department EMR
Requests medical records from referring facilities for new patient appointments according to the departmental intake sheet. Follows through on missing documents
Reviews and sorts patient records coming into the department via fax and prepares for nursing review
Requirements
High school diploma or equivalent, Required
2-3 years of experience in a health care setting performing similar work, Preferred
Medical Terminology, Preferred
Benefits
Health, dental, prescription, and vision coverage for full-time & part-time employees
Short term, long term disability, Accident insurance, & life insurance
Tuition Reimbursement
Referral bonuses
Accrued earned time for full-time & part-time employees
403b Retirement plans, with generous employer contributions