Provide L2 and L3 support for Windchill users, ensuring fast, structured, and user-focused issue resolution.
Actively engage with business stakeholders to fully understand issues and document them clearly (incl. reproducible steps and root cause analysis)
Ensure system stability through monitoring, maintenance, and proactive optimization.
Drive system administration activities such as installations, upgrades, rehosting, and deployments
Support and execute data migrations and cloud transformations of Windchill environments.
Collaborate with international teams across regions and functions.
Design and implement workflows, ACLs, and OIRs, and act as a Business Analyst for legacy systems
Perform customizations (server-side and UI) were required.
Identify inefficiencies and actively contribute to process improvements.
Deploy patches, bug fixes, and full builds across QA, sanity, and production environments

6+ years of hands-on experience in Windchill support, administration, and system operations.
Proven track record in end-to-end upgrades of clustered Windchill environments (incl. CPS updates)
Strong experience with installation, configuration, and operation of Windchill (on-prem & cloud/VM environments)
Deep understanding of: Windchill authentication & security, Visualization Services, JNDI adapter configuration, File server architecture
Solid experience in Backup & Disaster Recovery strategies.
Strong knowledge of MS SQL databases and Windchill data structures (performance tuning, query optimization).
Experience with tools like BMC Helix, JIRA, Bugzilla, ideally combined with DevOps/Git/Code beamer.

Innovative Environment: ZF is at the forefront of technological advancements, offering a dynamic and innovative work environment that encourages creativity and growth.
Diverse and Inclusive Culture: ZF fosters a diverse and inclusive workplace where all employees are valued and respected, promoting a culture of collaboration and mutual support.
Career Development: ZF is committed to the professional growth of its employees, offering extensive training programs, career development opportunities, and a clear path for advancement.
Global Presence: As a part of a global leader in driveline and chassis technology, ZF provides opportunities to work on international projects and collaborate with teams worldwide.
Sustainability Focus: ZF is dedicated to sustainability and environmental responsibility, actively working towards creating eco-friendly solutions and reducing its carbon footprint.
Employee Well-being: ZF prioritizes the well-being of its employees, providing comprehensive health and wellness programs, flexible work arrangements, and a supportive work-life balance.

Principal Engineer

Key skills