Sales Account Manager

Role Overview

• Manage a portfolio of top tier client accounts, serving as the primary point of contact for all promotional merchandise sales
• Track sales activity and pipeline updates in Monday.com
• Achieve growth targets as set forth by Taylor Promotional Products management
• Collaborate with internal teams to ensure timely and high-quality delivery of products
• Conduct regular client meetings, presentations and product demonstrations to drive engagement and sales
• Stay current on industry trends, build and maintain relationships with key suppliers
• Maintain all responsibilities in the areas of business development, ideation, quoting and financials in a fast-paced environment
• Develop and execute strategic account plans to increase revenue, drive product adoption, and maximize client satisfaction
• Penetrate client buying groups/departments and develop new programs for revenue growth
• Support and participate in client business reviews preparing relative data and information
• Online storefront merchandising and management (ideation, costing, pricing, plating)
• Online and offline promotions
• Marketing calendar management (client events, initiatives, days of observance)
• Develop online pop-up store opportunities to support client needs
• Ideation and Quoting: Promotional merchandise apparel and hardgoods expert
• Ideation, costing and building PowerPoint/Canva decks for larger spend opportunities
• Inventory costing/replacement ideation
• Work with Taylor Agency for higher level impact merchandising and presentation development as needed
• Quote presentation + follow-up with client
• Lead kitting projects opportunities and work with internal departments for costing
• Achieve client revenue growth targets
• Maintain client profit margin targets
• Monitor any client inventory to remain current and develop plans to sell and/or invoice for any aged product

Requirements

• 5+ years of sales experience, preferably in promotional merchandise including branded apparel
• 2+ years of account management and/or customer service experience
• Proven track record of achieving or exceeding sales targets
• Strong communication, negotiation, and relationship-building skills
• Ability to manage multiple accounts simultaneously while maintaining high service standards
• Proficiency with CRM systems and Microsoft Office Suite
• Detail-oriented, organized and self-motivated
• Strong leadership and team-building skills with the ability to motivate and inspire

Benefits

• Comprehensive benefit package including a choice of several health plans
• Dental and vision insurance
• Wellness programs
• Life and disability coverage
• Flexible spending accounts
• Health savings accounts
• 401(k) plan with company match
• Paid time off (PTO)
• 64 hours of annual holiday pay