Maintains positive and productive relations with payor representatives, providers, professional services, medical staff services, and the revenue cycle to successfully expedite the enrollment/re-enrollment process.
Helps resolve issues to ensure that revenue is not negatively impacted.
Maintains an expanded knowledge and thorough understanding of the IntelliApp database and reporting options to maximize efficiencies in day-to-day operations.
Creates customized reports for insurance enrollment purposes.
Maximizes workflow efficiencies for newly introduced applications and updates enrollment application fields.
Populates tracking spreadsheets to maintain the most current information as it relates to new providers/practices.
Recognizes opportunities for system set-up adds, modifications, and deletes that will improve processes and communication.
Submits, updates, and maintains information utilizing multiple databases for payer/provider enrollment purposes.
Cultivates relationships with contract payer representatives to help anticipate changes in enrollment and re-enrollment.
Requirements
High School Diploma/GED
5 years experience in Billing, health insurance, physician practice, or equivalent operations environment.
Effective prioritization of tasks to meet deadlines.
Knowledge and thorough understanding of the revenue cycle process.