About this role
Role Overview
- Opening, assessment and settlement of claims for agricultural lines, including rural pledge (penhor rural), property improvements (benfeitorias), crop/agricultural and various other risks;
- In-person and virtual meetings with external and internal clients;
- Customer service for policyholders and brokers;
- Follow-up and management of service providers;
- Preparation of managerial and operational reports.
Requirements
- Bachelor's degree in Business Administration, Insurance Management, or related fields such as Agronomy;
- Experience in claims analysis and settlement within Agricultural lines, with possible exposure to rural pledge (penhor rural), property improvements (benfeitorias) and various other risks;
- Experience participating in claims-related projects (a plus);
- Proficiency in Microsoft Office;
- Proficiency in English will be considered an advantage;
- Self-management, excellence in service to internal and external customers, a critical mindset for process improvement and innovation, and the ability to handle a high volume of requests across multiple channels.
Benefits
- Health insurance
- Dental insurance
- Wellness benefits (Gympass)
- Transportation allowance or company shuttle
- Meal allowance
- Food allowance
- Private pension plan
- Profit-sharing (PLR)
- Birthday day off
- Employee discounts on Grupo HDI products
- Babysitting or daycare assistance
- Life insurance
- And more!