Monitor daily news coverage to help identify new stories; daily social listening to help Twilio’s corporate channels jump on to social trends or enter into the conversation.
Draft press releases, plans, social media posts, blog posts, and briefing documents that translate complex technical concepts into engaging stories for reporters and the public.
Research key reporters and publications across tech, business, and vertical trade media to identify new opportunities for engagement.
Assist in identifying and applying for industry awards and speaking opportunities that elevate Twilio’s executive profiles and brand authority.
Assist in scheduling social media posts across corporate channels, monitoring community sentiment/engagement, and tracking performance metrics for social campaigns.
Assist with administrative tasks including scheduling team meetings, and organizing assets and files.
Help maintain internal PR databases, track project timelines, and assist with tracking coverage.
Support the coordination of PR and social media activities with the broader Marketing org to ensure a consistent global message.

Currently pursuing or completed a Bachelor's or Master’s degree in marketing, communications or related field
Interest in Public Relations/ Corporate Communications
Interest in the tech industry, specifically B2B companies
Exceptional written and verbal communication skills
Ability to multitask and thrive in a fast-paced environment
Strong research, critical-thinking, and organization skills
Passion for technology and how it solves real-world problems
Strong desire to contribute to a collaborative team atmosphere, dive in where needed, and learn new skills
Familiarity with PR and social media tools (e.g., Muck Rack, Meltwater, Sprout) (Desired)
Previous experience working with a collaborative team (Desired)

Public Relations & Social Media Intern

Key skills