Strong understanding of regulatory compliance in financial services.
Excellent communication, leadership, and stakeholder management skills.
Experience in implementing Technical specifications.
Worked on ITIL incident, problem, and service request resolution for customers.
Experience in production incident handling, Change Requests, and Change management.
Create and maintain support documentation (operation run book, data flow diagrams, architecture diagrams, Incident responses, RCA's).
Excellent organizational, communication, and interpersonal skills.
Customer service and quality-focused with proven process improvement skills.
Innovative problem solving, research, and analytical skills.
Ability to multi-task and prioritize work effectively.
Highly motivated self-starter.
Strong sense of ownership and driven to manage tasks to completion.
Financial services industry experience.
Microsoft Azure Solutions Architect Expert Certification preferred.
Tech Stack
AWS
Azure
Cloud
Cyber Security
Terraform
Benefits
We are committed to the health and well-being of our employees and offer a quality, competitive benefits package that provides valuable healthcare and financial protection for our workforce, while emphasizing a healthy work/life balance.
You Time: We want you to have the time needed to recharge and manage life with our competitive vacation policy, floating personal holidays, extensive leave options, our annual observed holidays, and more.
Family Care: Every family has a different journey and ORIX USA Group is proud to offer extensive benefit programs such as: infertility coverage, adoption support, child and elder care, fully paid maternity, and generous parental leave benefits to help you and your families along the way.
Flexible Work Arrangements: ORIX associates enjoy the advantages of our hybrid working model with a 3 day in-office minimum requirement.