Provide hands-on clinical support for CGM initiation, sensor insertion, troubleshooting, and data interpretation to patients, whilst simultaneously training the healthcare professional to continue this education independently, ensuring a sustainable service
You will support healthcare professionals during CGM starts, follow-up clinics, and virtual consultations
You will act as a subject matter expert on CGM technology, indications, contraindications, and clinical pathways
You will provide timely technical and clinical troubleshooting support for device-related issues
You will deliver structured education and training to healthcare professionals
You will train patients and carers on CGM use, data interpretation, alerts, and lifestyle integration (where appropriate and compliant)
You will develop and deliver educational resources, presentations, and workshops related to CGM use and diabetes technology
You will work closely with both internal and external teams as part of our service value proposition to ensure clinical adoption within a specified area leads to an improved and sustainable service delivery
You will act as a trusted clinical resource to address questions on CGM data, metrics (e.g. Time in Range), and clinical decision-making
You will collaborate with sales teams to provide non-promotional clinical support
You will ensure all activities comply with regulatory requirements, company policies, and industry codes of practice.

You are a registered healthcare professional (e.g. Registered Nurse, Diabetes Specialist Nurse, Diabetes specialist Dietitian, or equivalent clinical background)
You are educated to a minimum of Diploma level
Preferably with a degree or evidence of degree level study
You have minimum 3+ years’ work experience in a Patient centred environment where good diabetes knowledge has been achieved
You have excellent communication skills
You are comfortable with technology, and quick to learn new technologies/solutions or potential ways to communicate with and contribute to our patient’s success
You have demonstrated high level of performance
You have strong understanding of CGM systems and glucose data interpretation
You have valid driving licence.

A full and comprehensive benefits program
Growth opportunities on a global scale
Access to career development through in-house learning programs and/or qualified tuition reimbursement
An exciting and innovative, industry-leading organization committed to our employees, customers, and the communities we serve.

Clinical Implementation Specialist – North West England

Key skills