Medical Administrator
Corio, Victoria, Australia
Full Time
3 days ago
No Sponsorship
Key skills
SalesforceCommunicationProblem SolvingTime ManagementNegotiationSales
About this role
Role Overview
- Proactively review route performance to identify optimisation and efficiency improvement opportunities
- Communicate with both drivers and customers
- Ensure all paperwork and runsheets are correct and accurate
- Problem-solve customer issues of immediate operational concern with a solutions-focused approach
- Respond to operational queries raised by the Customer Services Team/Sales Team and/or customer
- Conduct daily end of shift driver debrief meetings, discuss run efficiencies and capture any incidents or compliance issues
Requirements
- Exceptional time management skills to efficiently handle multiple responsibilities
- Advanced problem solving skills to resolve issues effectively and efficiently
- Strong interpersonal skills, including excellent communication and negotiation abilities
- Proficiency in computer applications, particularly Excel, Google Suite, and Salesforce
- A robust commitment to health and safety practices and protocol
Benefits
- Generous paid parental leave and paid volunteer days
- Superannuation contributions on unpaid parental leave
- Fitness Passport and discounted health insurance
- Employee Assistance Program (Thrive) for you and your family
- Car allowances, novated leasing, and vehicle discounts
- Bonus and referral programs, plus employee share plan
- Ongoing professional development and clear career pathways