Product Owner – Foundation 365

Role Overview

• Strives to discover hidden details and develop a deep understanding of the current marketplace, personas, buyers, user problems, and know key workflows by reviewing market data, by independently observing, gathering customer feedback, reviewing surveys, and UX studies to help define and align decisions
• Collaborate with internal and external stakeholders to further define the product strategy and vision
• Partner with service, sales, and development teams to act as the voice of the customer and to channel feedback, mediate, and drive consensus between these groups
• Use market data to drive planning and execution to successfully deliver both strategic and tactical market driven products
• Champion the Agile software development process by acting as the voice of the customer to define and clarify user stories with the scrum teams through ongoing team collaboration, business acceptance testing, use case development and data analysis
• Join customer interviews and collaborate with the product manager in requirements gathering and discovery work, ensuring that customer feedback and business insights are effectively integrated into product backlog
• Partner with the Product Manager to manage and re-prioritise the backlog based on the agreed product roadmap
• Work with customer service, marketing teams and QA to successfully release new versions of products as well as create sales and training materials around the new versions
• Lead and facilitate agile ceremonies
• daily standups, sprint kick-offs, user story grooming, sprint reviews, and retrospectives, ensuring alignment and focus on the broader strategic goals
• Maintain the product backlog and support the product team in daily activities including backlog grooming, defect defect prioritization, and establishing clear system behaviors
• You ensure the team is aligned with the product’s vision and long-term objectives
• Translate complex business problems and technical requirements into well-defined epics and user stories
• Constantly review the competitive marketplace and products

Requirements

• 3+ years’ experience as a product owner in agile environments
• 2+ years’ experience with the Atlassian/Jira/Confluence suite and other project/program management tools
• Experience of working in the legal or legal technology industries is desirable but not required, especially experience with CRM or Marketing and Business Development use cases
• Microsoft Add-In development a plus
• Strong product management or development process knowledge, including but not limited to having a certification on Scrum methodologies (eg. CSM, CSPO or PSM)
• Can autonomously and confidently speak to a wide range of stakeholders, willing to travel when appropriate, and able to seek out conversations and discussions yourself
• Considers how changes have strategic rather than tactical impacts
• Experience leading, working with, and facilitating agile and scrum ceremonies
• Curious to discover, consider different possibilities, enthusiastic, self-motivated, energetic, can think and react quickly, and is a natural problem solver
• Enjoys working with technical teams to develop technical solutions, as well as external key users and buyers to discover ambiguous problems in workflows
• Excellent communication skills, both written and verbal, and the ability to translate complex business requirements and technical details to and from development and customer facing
• Bachelor’s degree in computer science or information technology or equivalent experience desired.

Tech Stack

• React

Benefits

• Health insurance
• Retirement savings plans
• Generous paid time off
• Supportive work-life balance
• Career paths and opportunities for professional development