Own and manage the full implementation lifecycle for insurance product launches, from initiation through market release, ensuring delivery milestones are met and launch readiness criteria are satisfied.
Work closely with actuarial, insurance innovation, engineering, design, compliance, finance, and go-to-market teams to gather and clarify requirements, coordinate workstreams, and resolve delivery issues.
Ensure product implementations are delivered in line with established business priorities, sequencing, and release plans, without responsibility for defining product strategy or market direction.
Develop and maintain implementation plans, manage dependencies, and hold teams and individuals accountable to agreed timelines and deliverables, ensuring clear ownership and effective hand-offs.
Develop, document, and continuously improve a scalable product implementation runbook to support consistent, repeatable delivery as the organization grows.
Coordinate engineering work related to policy forms, pricing, underwriting rules, and authority, ensuring requirements are complete, testing responsibilities are clear, and rework is minimized.
Partner with actuarial, finance, compliance, and data teams to ensure regulatory, reporting, and operational requirements are incorporated into each product implementation.

3–7 years of experience in implementation management, project management, or delivery roles within insurance, financial services, or other regulated industries.
Demonstrated experience managing complex, cross-functional initiatives with multiple dependencies.
Strong planning, organizational, and execution skills with a proven ability to deliver work to schedule.
Clear, concise communication skills with the ability to work effectively across technical and business teams.
A structured, proactive approach to identifying and mitigating delivery risks.
Experience working with insurance products, underwriting workflows, policy forms, or insurance technology platforms.

401(k) with competitive company matching
Comprehensive health insurance, vision, dental and FSA plans (medical, limited purpose, and dependent care)
Company paid group term life, short
term disability and long-term disability coverage
24 Paid time off days plus 2 Hiscox days,10 paid holidays plus 1 paid floating holiday, and ability to purchase up to 5 PTO days
Paid parental leave
4-week paid sabbatical after every 5 years of service
Financial Adoption Assistance and Medical Travel Reimbursement Programs
Annual reimbursement up to $600 for health club membership or fees associated with any fitness program
Company paid subscription to Headspace to support employees’ mental health and wellbeing
2024 Gold level recipient of Cigna’s Healthy Workforce Designation for having a best-in-class health and wellness program
Dynamic, creative and values-driven culture
Modern and open office spaces, complimentary drinks
Spirit of volunteerism, social responsibility and community involvement, including matching charitable donations for qualifying non-profits via our sister non-profit company, the Hiscox USA Foundation

Insurance Product Implementation Manager

Key skills