Manager, Commercial

Role Overview

• Orchestrate Outcomes: Continuously evaluate pricing to ensure our value proposition remains competitive while protecting economics and margin; identify and realize upsell opportunities and increase wallet share.
• Contractual Renewal: Lead and oversee commercial and contractual renewal cycles, including pricing strategy and complex commercial negotiations, using data and market insights to make high-level decisions on margins and discounts.
• Senior Stakeholder Partnership: Act as the primary commercial point of contact and trusted partner for senior sponsors and decision-makers within the assigned Commercial territory/segment including Partners, Managing Directors, and Procurement leaders.
• Strategic Growth Planning: Own the revenue budget, retention, and expansion of the business with key existing clients within the assigned Commercial territory, aligning account plans to market opportunities and Commercial objectives.
• Full-Cycle Acquisition: Drive new client and partner acquisition within the assigned segment, managing the entire sales cycle—from prospecting and senior-level pitches to negotiations and post-trial ramp-ups.
• Demand Generation: Unlock new demand opportunities within existing accounts to elevate our value proposition and unlock new revenue streams.
• Market Ambassadorship: Act as a visible ambassador through regular in-person engagement to gather intelligence, strengthen senior relationships, and anticipate relationship risks.
• Strategic Insights: Maintain a deep understanding of the research needs of proSapient clients or assigned clients as their territory may make up mostly consulting or PE
• tbc based on the candidate too clients, sharing competitive dynamics and client insights to inform product innovation and the company roadmap.
• Strategic Advisory: Partner closely with Client Services, Operations, Finance, Legal, and Product to advise on client growth strategy and planning, to achieve sustainable growth through data-driven decisions.
• Organizational Alignment: Refine go-to-market strategies and ensure effective positioning of new and existing services by aligning internal capabilities with market demands (including client-led insights).
• Internal Mentorship: Act as a mentor and subject matter expert for the wider business, contributing to the development of commercial functions and a strong, high-performance culture.

Requirements

• Experience: Minimum three years in a commercial and/or client-facing role with an active network and established relationships within Consulting and/or Private Equity firms to tap into.
• Segment Expertise: Essential success in a commercial and account management role management role growing key accounts specifically within Private Equity and Consulting.
• Scale-up Mindset: Experienced Individual Contributor in a high-growth environment, balancing strategy with tactical delivery with the “business owner mindset”
• Industry Knowledge: Previous experience in the Expert Network field (or similar information services/alternative data) is preferred.
• Mobility: Must be able to travel across North America; ideally located in a proSapient hub (Toronto preferred).

Benefits

• A base salary + uncapped commission structure, that is designed to encourage and reward over performance
• the sky is the limit!
• An extended benefits plan that includes Dental, Vision & Pharmaceutical coverages, alongside wider benefits such as massage, chiropractor and physical therapy benefits, to name a few!
• Access to our Employee Assistance Program
• Tenure gifts to thank our loyal staff
• An enhanced maternity and paternity package
• 20 days paid vacation leave annually
• A paid sick leave policy of up to 10 days annually
• Up to 20 remote working days annually
• A hybrid working model, featuring three days per week in our modern downtown Toronto office
• Team socials
• from Pizza to Caribbean to Korean food, we love to encourage our team to get together and try new experiences together!
• The opportunity to create, lead or participate in one of our many ERG groups, to help drive diversity, inclusion and understanding across our business
• Corporate Events: from quarterly gatherings to our annual holiday & Summer parties, we love to celebrate, collaborate and have fun together!