Senior Product Designer

Role Overview

• Lead and own the problem space
• Drive end
• to
• end product design from early discovery through to solution delivery, shaping clear problem definitions and iterating towards validated outcomes
• Lead collaborative discovery with your product trio (Product + Design + Engineering) using research, voice of customer insights, behavioural data, and market analysis to prioritise the right problems
• Turn ambiguity into clarity in complex projects by framing and validating opportunities, shaping hypotheses, and identifying decision points – so the team has confidence in prioritising what matters most
• Design, test and iterate using the right qualitative and quantitative methods for the problem
• Translate insights into actionable design direction, using journey maps, service design blueprints, user flows, wireframes, and prototypes
• Use prototyping as a primary communication and decision-making tool, applying the right level of fidelity
• Validate concepts with customers through testing and continuously optimise based on what you learn
• Communicate design rationale clearly with stakeholders across all levels through clear storytelling and well-structured playback
• Operate in a dual track rhythm, contributing to continuous discovery while supporting smooth delivery
• Build strong cross functional relationships with product, engineering, and business partners
• Apply and evolve our design system to support consistency and efficiency supporting teams to deliver quality and cohesive experiences
• Champion experience excellence across visual design, interaction design, prototyping, and research

Requirements

• 5 + years across the full product design lifecycle (research, discovery, design, delivery)
• Expert capability in lean UX, synthesising what you learn, and prototyping to explore and validate direction
• Strong interaction design skills with an understanding of native mobile patterns, platform behaviours, motion and micro ‑ interactions
• Understanding of customer journeys and experience outcomes and can translate customer needs into clear experience improvements across a journey
• Comfortable navigating ambiguity, weighing trade-offs, and making recommendations backed by evidence
• Strong communicator who collaborates well in cross functional environments and builds effective partnerships
• Working knowledge of business and technology constraints, with a risk
• aware mindset
• AI literacy and a willingness to adopt new tools responsibly

Benefits

• Flexible work arrangements
• Unique career opportunities
• Workplace where everyone feels valued and empowered
• Prioritise diversity and equality