Develop, write, and maintain comprehensive procedures for our Retail and Correspondent lending divisions
Translate complex information into clear, concise, and user-friendly documentation
Collaborate with cross-functional teams, including risk management, compliance, underwriting, and operations to gather information
Identify and analyze potential risks within mortgage lending processes
Conduct regular reviews and updates of existing procedures
Ensure all procedures are accessible user-friendly, and effectively communicated to relevant stakeholders
Provide training and support to staff on the implementation and adherence to established procedures
Stay informed about industry trends, regulatory changes, and best practices in mortgage lending and risk management

4+ years of related experience in Mortgage Lending, with a focus on procedure writing and risk management, or similar field
Bachelor's degree in related field required
Intermediate knowledge of residential mortgage industry in Correspondent or Retail Lending, including sales, operations, capital markets and/or other residential mortgage products and services
Intermediate knowledge of applicable regulatory and legal compliance obligations, rules and regulations, industry standards and practices
Intermediate knowledge of industry specific regulatory requirements (CFPB, FHA, HMDA) preferred
Intermediate knowledge of risk management practices
Advanced speaking and writing communication skills
Certified Mortgage Banker (CMB) or similar certification preferred

Technical Writer

Key skills