About this role
Role Overview
- Performs various administrative tasks involved in servicing Loans
- Tasks may include research, processing incoming mail, customer service and contact
- Provides information and procedural knowledge for less experienced staff
- Responds to the most complex inquiries and issues from customers and internal units
- Contacts customers to explain items affecting their accounts
Requirements
- High school diploma or GED
- 3+ years related experience
- Proven knowledge of Loan Operations policies and procedures
- Proven computer literacy and proficiency in common PC applications
- Excellent interpersonal skills
- Strong analytical and administrative abilities
Benefits
- Health insurance
- 401(k) matching
- Flexible work hours
- Paid time off
- Career development opportunities