Senior L&D Project Manager

Role Overview

• Partner with individual businesses, Learning Solutions Architects/Advisors, vendors, and the broader EL&D team to scope out learning & development opportunities
• Ensure successful delivery of high quality, innovative, diverse, multi-modal blended learning solutions that support business priorities, enable people strategies, and impact key business measures
• Lead the end-to-end planning and execution of medium-to-high complexity L&D projects, leveraging key project management tools to ensure projects are delivered on time, within scope, and on budget
• Support the vendor selection, engagement and onboarding process when third-party learning solutions are within scope
• Develop and implement effective stakeholder engagement strategies
• Build relationships and maintain regular communications with internal and external stakeholders
• Report on project progress with project teams and business stakeholders at different levels
• In partnership with L&D CoEs and business partners, support the development of a delivery strategy, change & launch communications plan, and maintenance plan
• Ensure tight governance control and actively manage/resolve risks and issues
• Conduct project retrospectives and act on lessons learned for continuous improvement
• Stay current with emerging trends in project management inclusive of Agile and hybrid project practices and principles.

Requirements

• Minimum 7-10 years of experience in project management
• Prior L&D experience in performance consulting, design, development, facilitation, and/or learning technologies is beneficial
• Thorough understanding of project management frameworks and methodologies
• PMP certification is preferred
• Agile and/or Scrum certification is an asset
• Practical knowledge in adult learning principles for various delivery methods
• Proven track record of delivering results and commitment to operational and service excellence
• Strong client focus with the ability to listen and quickly learn about various clients and become a trusted advisor on delivering learning solutions successfully
• Ability to prioritize and manage multiple projects concurrently with changing business priorities in a fast-paced environment
• Ability to manage multiple stakeholders and build relationships effectively, leveraging sound communication, negotiation, consensus-building and influencing skills
• Ability to tailor communications to different stakeholders at different levels
• Solutions-focused, "can-do" attitude to foster positive team morale and high engagement
• Excel in translating business needs into learning requirements in collaboration with L&D partners
• Strong critical thinking, analytical, and problem-solving skills
• Highly adaptable and flexible with the ability to take initiative in a dynamic work environment
• Proficiency in MS Office suite, especially MS Project
• Competency in team meeting facilitation in virtual environments leveraging collaboration tools such as MS Teams and Webex
• Experience with LMS and LXP is a bonus
• Experience with eLearning tools and standards (e.g., SCORM, xAPI, HTML 5) and development software (e.g., Articulate Storyline/Rice) is a nice to have.

Tech Stack

• PMP

Benefits

• Health and well-being benefits
• Savings and retirement programs
• Paid time off
• Banking benefits and discounts
• Career development opportunities
• Reward and recognition programs