Partner with individual businesses, Learning Solutions Architects/Advisors, vendors, and the broader EL&D team to scope out learning & development opportunities
Ensure successful delivery of high quality, innovative, diverse, multi-modal blended learning solutions that support business priorities, enable people strategies, and impact key business measures
Lead the end-to-end planning and execution of medium-to-high complexity L&D projects, leveraging key project management tools to ensure projects are delivered on time, within scope, and on budget
Support the vendor selection, engagement and onboarding process when third-party learning solutions are within scope
Develop and implement effective stakeholder engagement strategies
Build relationships and maintain regular communications with internal and external stakeholders
Report on project progress with project teams and business stakeholders at different levels
In partnership with L&D CoEs and business partners, support the development of a delivery strategy, change & launch communications plan, and maintenance plan
Ensure tight governance control and actively manage/resolve risks and issues
Conduct project retrospectives and act on lessons learned for continuous improvement
Stay current with emerging trends in project management inclusive of Agile and hybrid project practices and principles.
Requirements
Minimum 7-10 years of experience in project management
Prior L&D experience in performance consulting, design, development, facilitation, and/or learning technologies is beneficial
Thorough understanding of project management frameworks and methodologies
PMP certification is preferred
Agile and/or Scrum certification is an asset
Practical knowledge in adult learning principles for various delivery methods
Proven track record of delivering results and commitment to operational and service excellence
Strong client focus with the ability to listen and quickly learn about various clients and become a trusted advisor on delivering learning solutions successfully
Ability to prioritize and manage multiple projects concurrently with changing business priorities in a fast-paced environment
Ability to manage multiple stakeholders and build relationships effectively, leveraging sound communication, negotiation, consensus-building and influencing skills
Ability to tailor communications to different stakeholders at different levels
Solutions-focused, "can-do" attitude to foster positive team morale and high engagement
Excel in translating business needs into learning requirements in collaboration with L&D partners
Strong critical thinking, analytical, and problem-solving skills
Highly adaptable and flexible with the ability to take initiative in a dynamic work environment
Proficiency in MS Office suite, especially MS Project
Competency in team meeting facilitation in virtual environments leveraging collaboration tools such as MS Teams and Webex
Experience with LMS and LXP is a bonus
Experience with eLearning tools and standards (e.g., SCORM, xAPI, HTML 5) and development software (e.g., Articulate Storyline/Rice) is a nice to have.