Medical Selection Analyst – Group Insurance

Role Overview

• Track and receive the medical requirements necessary to assess applications for coverage
• Scan and file medical reports and records into the appropriate systems
• Validate medical invoices and ensure their compliance
• Order required medical examinations to complete file analysis
• Process insurability declarations and open files in the system
• Respond to incoming calls from group policyholders across Canada
• Report any anomalies or malfunctions in the medical selection process
• Participate in continuous process improvement

Requirements

• College diploma (DEC) or equivalent
• Minimum 2 years of relevant customer service experience
• Strong ability to learn and adapt
• Team player, detail-oriented, and analytical
• Medical knowledge (major asset)
• Advanced proficiency in English

Benefits

• Flexible group benefits
• Competitive retirement plan
• Employee share purchase plan
• Paid vacation and wellness and personal development days
• Telemedicine
• Employee and Family Assistance Program (EFAP)
• Ergonomic furniture program
• Performance bonuses
• Discounts on iA products