Service Program Manager

Role Overview

• Responsible for the profitability and customer satisfaction for assigned contracts
• Provide both service agreement, and time and material program management
• Assist in sales campaigns for new contracts and proposals
• Assure timely resolution of customer issues and customer satisfaction for assigned contracts
• Interact with members of the customer service, parts & transactional services, field service, repair service and/or other teams
• Function as liaison between internal organizations and customers for assigned contracts

Requirements

• Bachelor's Degree
• Project / Program Management or Service Leadership experience
• Strong communication skills
• Ability to energize, develop and build rapport at all levels in an organization

Benefits

• Professional development
• Great work environment
• Competitive compensation
• Challenging careers